Quick Steps

  • After baggage claim, enter the arrival hall and walk to the Information Counter in the center.
  • Your driver waits just behind/near the Information Counter with a name board.
  • Hall can be crowded—if unsure, stay by the counter and message WhatsApp support.
  • No advance payment required. Pay the driver on arrival in cash (LKR or agreed currency).
  • We monitor flights and adjust for delays automatically.

Where to Meet Your Driver

Photos of the arrival hall and Information Counter at Colombo Bandaranaike International Airport (CMB).

Information Counter at Colombo Airport arrival hall
WELCOME TO SRI LANKA sign inside the arrival area
Passengers and driver meeting point near the Information Counter

Watch: Pickup Point Walkthrough

This short clip shows exactly where to find your driver in the arrival hall at CMB.

Payment & Confirmation

  • No prepayment for booking confirmation.
  • Pay the driver on arrival (cash in LKR or agreed foreign currency).
  • We send your driver’s name and WhatsApp number before you fly.
  • For families or groups, we can allocate multiple vehicles or a mini-coach.

FAQs

Inside the arrival hall, usually just behind the Information Counter, holding a placard with your name.

Stay near the Information Counter and call/WhatsApp the number in your confirmation. The hall is small—your driver will find you quickly.

No. Confirmation is free. You pay the driver upon arrival in cash (LKR or agreed foreign currency).

We monitor flights and adjust pickup time automatically. Your driver will still be waiting.

Look for your name on the placard. For large groups, more than one driver may hold the same group name.

Yes. We operate day and night, including weekends and public holidays.

Yes. Tell us in advance so we can allocate the right vehicle and a child seat if needed.

Yes. Drivers can guide you to official counters inside or just outside the hall.

Contact

Opening Hours

  • Open 24 hours, 7 days a week (including public holidays)

Company Details

Trustker Company
149/C/1, Raddoluwa, Kotugoda 13900, Sri Lanka
+94716299969
hello@trustker.com
SLTDA License: SLTDA/SQA/TA/02108
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Colombo Airport Taxi — 24/7 airport transfers and intercity rides in Sri Lanka